Tours of Queretaro by Artezani Tours
HIGH QUALITY PRIVATE AND ESCORTED TOURS IN QUERETARO, MEXICO

Our refund policy

our refund policy

4 & 7 DAYS TOURS
You are refunded 50% of the money, if you cancel 2 weeks prior to the tour date. No refunds are issued if canceled within 2 weeks prior to the tour initiation date.

DAY TOURS
All payments are non-refundable for day tours. However, you can give us a new date for a tour in the same price range.

Any refund requests must be initiated within 30 days after completion of service to be considered.

Please note for all third-party services: Change and cancellation fees do not include the penalties charged by third parties.

Artezani Tours will advocate on its client’s behalf to minimize or negate fees incurred by third parties, however, all cancellation fees or refunds, including refunds for dissatisfaction, are ultimately at the discretion of the hotels, tour operators, caterers, rental car agencies and other Service Providers with which Evergreen Escapes has reserved for travel and tour related services. If the third party decides to charge a fee, that fee will reduce the amount that Evergreen Escapes is able to refund to its client.

Please consider TRAVEL INSURANCE to offset penalties caused by unforeseen events.

VALIDITY/CHANGES
Your itinerary contains information believed to be accurate at the time of publication. Artezani Tours reserves the right to modify an itinerary or substitute tour components and inclusions without prior notice when necessary.